Terms of Service

CPNRE Practice Test is an independent study tool for candidates preparing for the Canadian Practical Nurse Registration Examination. It is designed, built and operated by New Marketing Revolution Inc. in Alberta, Canada.

Nothing here is clinical advice, and passing our practice tests is not a prediction of your result on the real examination. Our readiness measures are indicators built from your own practice, not a guarantee. Clauses 2 and 3 set both of those out in full.

Everything in this app — questions, answer rationales, explanations of why the other options are wrong, clinical pearls, memory aids and study lessons — is written for one purpose: to prepare you for a written multiple-choice licensing examination. It describes how a topic is examined. That is not the same thing as how a patient is cared for.

This matters especially if you are already working. Many of our users are practising or internationally educated nurses who are employed while they prepare. Content written to be examinable is routinely simplified: doses, ranges, timings, sequences and protocols may be stated in the form an examination expects rather than the form your workplace uses, and may not reflect the most current guidance.

• We are not a healthcare provider, and using this app creates no clinical, professional or supervisory relationship between us and you or anyone in your care.
• We do not provide clinical, diagnostic, pharmaceutical, legal or professional-conduct advice, and nothing here should be read as any of those.
• You are solely responsible for your own practice and for complying with the standards of your regulator and employer.
• You agree not to rely on this app for patient care, and you accept that we are not liable for any consequence of doing so.

Nothing in this clause limits any liability that cannot be limited or excluded under applicable law.

The app reports a readiness figure and a set of readiness checks. Both are calculated only from your practice inside this app: questions you have answered here, exams you have sat here, and the domains you have covered here. They are a description of that practice. They are not a forecast of your result on the real examination, and they are not advice about whether to sit it.

The real CPNRE pass mark is set for each examination form by a standard-setting committee and is not published as a fixed number. Any pass mark or margin shown in this app is our own working benchmark, chosen to be cautious, and it is not the examining body’s.

• We may change how readiness is calculated at any time, including to correct it. When we do, your score can move — usually because the older figure was wrong, not because your practice was undone.
• A change in your readiness score is not a change to the service you paid for and does not give rise to a refund.
• An unsuccessful attempt at the real examination does not give rise to a refund. We sell practice material and measurement of your practice; we do not sell a result.

You need an account to use the app, and you are responsible for what happens under it. Keep your password to yourself. One account is for one person, and each person may have one account: subscriptions are personal and may not be shared, resold, or used by more than one candidate.

You must be old enough to enter a contract where you live. If you tell us something untrue to obtain access, we may close the account.

• Monthly — $29.99 CAD per month, beginning with a 5-day free trial. A payment method is required to start the trial. Your first charge is taken when the trial ends, and monthly thereafter.
• Quarterly — $74.99 CAD every three months. There is no trial on this plan: you are charged at checkout, and every three months thereafter.

Prices are in Canadian dollars and exclude any taxes that may apply. Payments are processed by Stripe. We never see or store your card number — see our Privacy Policy.

If we change a price, we will email you before the new price takes effect, and you may cancel before it does. The trial on the Monthly plan gives access to the free tier only; premium access on every plan begins with the first payment.

One free trial per person. The Monthly free trial is for new customers: one per person, and one per payment card, across all accounts. A trial started on a second account, or with a card that has already had a free trial, is not one we offer. We may cancel it before any charge is taken, and you can still subscribe without the trial.

If a payment fails. We email you straight away, and you have 3 days to update your card. If you have paid us before, you keep full access during those 3 days. If it is the first payment after your free trial that fails, premium access starts only once that payment goes through. If the payment is still not made after 3 days, your subscription closes, full access stops, and we do not try your card again. Your account and your progress are kept, and you can subscribe again at any time.

6.1 What the terms in this clause mean.

• “First premium payment” means the first successful payment that gives you premium access. On the Monthly plan it is the payment taken when your free trial ends, or earlier if you choose to end the trial and be charged straight away. On the Quarterly plan it is the payment taken at checkout.
• “Refund window” means the 7 calendar days beginning at the date and time of your first premium payment, as shown on your Stripe receipt. It runs once, on that one payment, and it does not restart.
• “Renewal payment” means any payment after the first premium payment, including every monthly or quarterly renewal.

6.2 Inside the refund window. If we receive your request within the refund window, we will refund your first premium payment in full. You do not have to give a reason, and it does not matter whether, or how much, you used the app. The following apply:

• Your request must reach us inside the window. The moment you send it — from Account → Support choosing “Refund request”, or from our contact page — is the moment that counts, not the moment we reply.
• The refund goes back to the payment method you paid with. We normally issue it within five business days of your request; your bank or card issuer may take longer to show it.
• Premium access ends when the refund is issued, and your subscription is cancelled. Your account and the free tier remain.
• One refund per person. If you have already been refunded under this clause, on any account, a later purchase is not eligible.
• A refund is not available where the account has been used in breach of clause 8, or where the request forms part of a pattern of repeated purchases and refunds.

6.3 After the refund window. Once the refund window has ended, your first premium payment is non-refundable, in whole or in part. This applies whether or not you used the app, and regardless of your examination result, your readiness score, a change of plan, or cancellation partway through a period you have paid for. You keep premium access until the end of that period.

6.4 Renewal payments. Renewal payments are non-refundable. The refund window applies only to your first premium payment; it does not apply to any renewal. Every renewal can be avoided by cancelling before the renewal date shown under Account → Billing, which you may do at any time and without giving a reason.

6.5 Charges made in error. The refund window does not apply to our mistakes, and we will not make you argue for these: a duplicate payment, a charge taken after we confirmed your cancellation, or a charge on an account that was never given premium access will be refunded whenever you tell us about it.

6.6 Why these terms. This is a digital product delivered immediately and in full at the first payment. You agree to these terms, including this clause, at sign-up and again on the checkout page, before any payment is taken, and we email you a written copy of your agreement, including this refund policy, when your subscription starts. That copy, your acceptance, and the record of when your account accessed premium content are kept.

6.7 Disputes with your card issuer. If you believe a charge is wrong, contact us first — we resolve genuine errors under 6.5 without a dispute, and refunds inside the refund window under 6.2. If you instead dispute a charge with your bank or card issuer (a “chargeback”):

• your subscription is cancelled and premium access ends when the dispute is opened, and no further payments are taken;
• we will give the issuer these terms as you accepted them, your recorded acceptance of them, the written copy sent to you, and the records of your account’s sign-ins and use of premium content;
• a dispute is not a refund request under 6.2, and does not replace one;
• if the dispute is decided in our favour, the amount remains payable, and premium access is not restored unless it is paid; and
• we may decline later purchases from anyone who has disputed a charge for access they received, on any account.

This does not limit any right you have to ask your card issuer to reverse a charge under the law (see 6.8).

6.8 Your legal rights. Nothing in this clause limits any right you have under the Consumer Protection Act (Alberta), including the Internet Sales Contract Regulation, or under any other law that cannot be excluded by agreement. If any part of this clause cannot be enforced, the rest of it still applies.

You can cancel at any time from Account → Billing, without contacting anyone and without giving a reason. Cancellation stops all future renewals and takes effect at the end of the period you have already paid for; until then, nothing changes and you keep premium access.

If you cancel during a Monthly trial, you are never charged. Premium access does not begin, and you keep the free tier.

Cancelling is not a refund request. If you are inside the refund window in clause 6 and want your first premium payment returned, ask for a refund — cancelling on its own keeps your access until the end of the paid period and returns nothing.

The question bank, lessons and explanations are ours, and they are the product. You may use them to prepare for your own examination. You may not:

• copy, republish, sell or share the questions, lessons or explanations
• scrape, bulk-download, or use automated tools to extract content
• share your login, or use one subscription for more than one candidate
• open more than one account, including to take another free trial or another refund
• attempt to reach parts of the system you have not been given access to

We may suspend or close an account that does these things, without a refund. We would much rather email you first, and normally will.

We write and review our own questions against the published examination blueprint, and we audit the answer keys. We still expect to be wrong occasionally — a bank of this size written by people always is.

If you think a question is wrong, tell us. We check every report, and we would rather be corrected than be right. That is not a courtesy: a wrong answer key taught to a candidate is the worst thing this product can do.

We aim to keep the service running continuously, but we do not promise uninterrupted access. Maintenance, third-party outages and faults happen. If the service is unavailable for a prolonged period we will make it right, and we will tell you what happened.

The service is provided as it is. To the extent the law allows, we are not liable for examination results, lost opportunity, or indirect losses. Where we are liable, our total liability is limited to the amount you have paid us in the twelve months before the claim.

This does not exclude liability that cannot lawfully be excluded, including for fraud.

We may update these terms. If a change materially affects your rights or what you pay, we will email you before it takes effect, and you can cancel if you do not accept it. The date at the top of this page always shows the current version.

These terms are governed by the laws of the Province of Alberta and the laws of Canada that apply there. Disputes go to the courts of Alberta.

Questions about these terms, a charge, or your account: send us a message. A person answers, normally within one business day.